Privacy Policy

Information we collect

• When you send a website enquiry, we collect your name, email and message. You can also provide a phone number, company, project type and budget range.
• When you call or email us, we receive the contact details and project information you share.
• The website uses IP addresses and submission times to limit spam. The staff portal records account and job details, sign-in and security activity, and task assignments and updates.

Please share only the information relevant to your enquiry. Keep identity documents and payment details out of the contact form.

How and why we use it

• We use enquiry details to respond, assess your project and take steps you request before a possible agreement.
• We rely on our legitimate interests to handle general correspondence, manage authorised access, organise staff tasks and protect the site from abuse. We balance those interests against your rights.
• We use information as necessary to carry out a contract or meet a legal obligation.

Automated limits can temporarily block repeated submissions or sign-in attempts. Our team assesses project enquiries.

Who can receive it

Authorised Musol staff can review enquiries. Our hosting, database and email providers help us store records and deliver messages. We may share relevant information with an authority where the law requires it.

Providers may process information outside Nigeria. When Musol transfers personal data internationally, it uses a basis permitted by the Nigeria Data Protection Act 2023. Contact us for information about safeguards that apply to your data.

Cookies, maps and links

The staff portal uses an essential cookie called musol_session to keep authorised users signed in. The cookie expires after 14 days or is cleared when you sign out.

The map on the Contact page loads from OpenStreetMap, which can receive technical information such as your IP address. Linked social services process information under their own policies when you use them. Read the OpenStreetMap Foundation Privacy Policy.

How long we keep information

Retention depends on how long we need the information to respond to an enquiry, manage an ongoing project, administer a staff account, investigate a security issue or meet legal and recordkeeping obligations. You can ask us how long we expect to keep a particular record.

Your privacy rights

Under the Nigeria Data Protection Act 2023, you can ask what data we hold about you and request a copy, correction, deletion or restriction where applicable. You may also object to certain uses, request a portable copy where the right applies, or withdraw consent where we relied on it. You can ask us to review an automated decision if it has legal or similarly significant effects on you.

Email info.musolenergy@gmail.com to make a request. We may ask for enough information to verify your identity. You can also lodge a complaint with the Nigeria Data Protection Commission.